Policy

1. Program Enrollment & All-Inclusive Pricing

Our pricing is designed for transparency. All tuition includes software licensing, AI API credits, and administrative onboarding fees.

  • Private 1:1 Tutoring: Billed at the time of booking to secure your instructor’s dedicated hour

2. Cancellation & Refund Policy

In alignment with Bay Area enrichment standards, our refund windows are as follows:

Program Type Full Refund Window Partial Credit / Refund No Refund / "Late Cancel" 
Private 1:1 24+ Hours Notice The "Virtual Pivot"* < 24 Hours Notice or no show
12-Week Batch 7+ Days before start Prorated (less $75 fee) After Class 2
Summer 1-Week 30+ Days (less deposit) 50% Credit (14–29 Days) < 14 Days Notice

The "Virtual Pivot": For 1:1 sessions, if a student cannot attend in person, the session may be converted to a Virtual Zoom Session at the scheduled time to avoid a "Late Cancel" forfeiture of the fee.

3. Attendance & Late Pickup

  • 1:1 Rescheduling: One (1) complimentary reschedule is permitted per month with 24-hour notice.

  • Group Absences: Due to fixed instructor-to-student ratios, we do not offer makeup sessions for group classes. A digital "Session Recap" and AI Prompt Log will be sent to the student.

  • Late Pickup Fee: We provide a 5-minute grace period. * Minutes 6–15: $1.00 per minute.

    • Minutes 16+: $2.00 per minute (accrued from the end of class). Fees are billed to the card on file.

4. Data Privacy & Physical Safety (CA Compliance)

Bay Area Bright Minds operates in strict accordance with the Student Online Personal Information Protection Act (SOPIPA) and COPPA.

  • AI Data Privacy: We exclusively use Enterprise/API-grade AI tools. Student data is never used to train third-party AI models. * Instructor Safety: All staff have cleared a CA Department of Justice (DOJ) LiveScan background check and are California Mandated Reporters.

  • Ratios: We maintain a maximum 1:10 staff-to-student ratio to ensure safety and personalized mentorship.

5. Academic Integrity & Code of Conduct

We teach students to use AI as a "Co-Pilot," not an "Auto-Pilot."

  • Originality: Students must use AI to iterate and brainstorm, but final projects must reflect their own critical thinking.

  • Conduct: We reserve the right to dismiss any student (without refund) who uses AI for bullying, generating inappropriate content, or violating school academic honesty policies.